Terms and Conditions

Introduction

These are our General Terms and Conditions. These General Terms and Conditions always apply when you use our Website or place an order through our Website, and they contain important information for you as a buyer. Please read them carefully. We also recommend that you save or print these General Terms and Conditions so that you can consult them at a later time.

Definitions

Picture Superstore trademark is owned by Picture World® Limited, art and picture hanging solutions company, based in Birmingham and registered with Companies House under company number 09663021.

Website: the Website of Picture Superstore, to be found on www.picturesuperstore.co.uk and all of its subdomains.

Client: the natural person or corporation acting in the performance of a profession or business who enters into an agreement with Picture World® Limited and/or is registered on the Website.

Agreement: any arrangement or agreement between Picture World® Limited and the Client of which the General Terms and Conditions are an integral part.

General Terms and Conditions: these General Terms and Conditions.

Applicability of the General Terms and Conditions

The General Terms and Conditions apply to all offers, agreements and deliveries of Picture World® Limited unless explicitly agreed otherwise in writing.

If the Client in his order, confirmation or any other communication alleging acceptance of the General Terms and Provisions includes any provisions that differ from, or are not included in the General Terms and Conditions, such provisions will only be binding upon Picture World® Limited if and in so far as Picture World® Limited has accepted them in writing.

In cases where specific product or service-related terms and conditions apply in addition to these general terms and conditions, Client can always invoke the applicable condition

that is most favourable to him in the event of incompatible general terms and conditions.

Prices and information

All prices posted on the Website and in other materials originating from Picture World® Limited include taxes and other levies imposed by the government unless stated otherwise on the website.

If shipping costs are charged, these will be clearly stated in good time before the contract is concluded. These costs will also be displayed separately in the ordering process.

The content of the website is composed with the greatest care. Picture World® Limited cannot, however, guarantee that all information on the website is correct and complete at all times. All prices and other information posted on the Website and in other materials originating from Picture World® Limited are subject to obvious programming and typing errors.

Picture World® Limited cannot be held responsible for deviations in colour that result from the quality of the colours displayed on the screen.

Conclusion of the Agreement

The Agreement will be deemed to be concluded at the moment the Client accepts the offer of Picture World® Limited subject to the conditions laid down by Picture World® Limited.

If the Client has accepted the offer by electronic means, Picture World® Limited will confirm receipt of acceptance of the offer by electronic means without delay. Until such receipt of acceptance is confirmed, the Client will have the possibility to dissolve the Agreement.

If it is found that, in accepting or otherwise entering into the Agreement, the Client has provided incorrect data, Picture World® Limited will have the right demand fulfilment of the Client’s obligations until the correct data is received.

Registration

To make optimum use of the Website, the Client can register using the registration form/the account sign-in option on the Website.

During the registration process, the Client will be asked to choose a user name and password with which he can log on to the Website. The Client alone is responsible for choosing a sufficiently reliable password.

The Client must keep its login credentials, user name and password strictly confidential. Picture World® Limited cannot be held liable for any misuse of the login credentials and is always entitled to assume that the Client who logs on to the Website is the party that it professes to be. The Client is responsible for and bears the full risk of any and all actions and transactions performed via the Client’s account.

If the Client knows or has reason to suspect that its login details have become available to unauthorised parties, it will be required to change its password as soon as possible and/or notify Picture World® Limited accordingly so as to allow Picture World® Limited to take appropriate measures.

Execution of the Agreement

As soon as Picture World® Limited has received the order, it will send the products to the Client without delay and with due regard to the provisions of paragraph 3 of this article.

Picture World® Limited is authorised to engage third parties in the fulfilment of its obligations under the Agreement.

Well ahead of the date on which the Agreement is signed, information will be posted on the Website which clearly describes the manner in which and the term within which the products will be delivered.

If no delivery term has been agreed or stated, the products will be delivered within 30 days at the latest.

If Picture World® Limited is unable to deliver the products within the agreed term, it will notify the Client accordingly. In that case, the Client can decide either to agree to a new delivery date or to dissolve the Agreement without incurring any costs.

Picture World® Limited advises the Client to inspect the products upon delivery and to report any defects within an appropriate period, preferably in writing or by email. For further details, see the article about guarantee and conformity.

The risks associated with the products will transfer to the Client as soon as the products are delivered at the agreed delivery address.

If the ordered product can no longer be supplied, Picture World® Limited is entitled to deliver a product which is comparable in nature and quality to the ordered product. In that case, the Client will have the right to dissolve the Agreement without incurring any costs and to return the product free of charge.

Execution of the Agreement

As soon as Picture World® Limited has received the order, it will send the products to the Client without delay and with due regard to the provisions of paragraph 3 of this article.

Picture World® Limited is authorised to engage third parties in the fulfilment of its obligations under the Agreement.

Well ahead of the date on which the Agreement is signed, information will be posted on the Website which clearly describes the manner in which and the term within which the products will be delivered. If no delivery term has been agreed or stated, the products will be delivered within 30 days at the latest.

If Picture World® Limited is unable to deliver the products within the agreed term, it will notify the Client accordingly. In that case, the Client can decide either to agree to a new delivery date or to dissolve the Agreement without incurring any costs.

Picture World® Limited advises the Client to inspect the products upon delivery and to report any defects within an appropriate period, preferably in writing or by email. For further details, see the article about guarantee and conformity.

The risks associated with the products will transfer to the Client as soon as the products are delivered at the agreed delivery address.

If the ordered product can no longer be supplied, Picture World® Limited is entitled to deliver a product which is comparable in nature and quality to the ordered product. In that case, the Client will have the right to dissolve the Agreement without incurring any costs and to return the product free of charge.