Privacy Policy
Information we collect
To be able to order from us we have to collect certain information from you. As part of this, you are required to give your contact information. We use the information given to us by you to provide the service you request from us in the way that is set out in this privacy policy.
Username and password – if we collect a username and password, this is so we can keep your information safe and so that we can have your information to hand each time you visit us.
Name, address and postcode – without this, we won’t know where to send your order or to whom. We also use postcodes to quickly get your full address to save you typing it out, and to determine which services are available for your area.
Correspondence – if you contact us we may keep a record of that correspondence.
IP addresses – when you visit our site, we will automatically receive your IP address, a unique identifier for your computer or other access devices.
Email address – we send confirmation of your orders via email as well as other relevant services, product and marketing communications.
Telephone numbers – if there are any problems with your order or we need to check anything, we need to be able to contact you quickly.
Cookies – As with the majority of websites, we collect cookies to enhance user experience and to enable our site to properly function. You can read more information on Cookies and how we use them here.
You may also provide us with personal information if you contact customer services, if you enter promotions or competitions run by us or if you get in touch with us in some other way, for example by way of an email facility provided on the website.
Third party information – if you give us information about another person, (for example if someone else is taking delivery for you or is collecting your delivery from our trade counter) you confirm that you have identified Picture Superstore to them and told them what we will use their information for, as set out in this Privacy Policy and that they have given permission for us to be able to use their personal information in the manner described.